His tin ear.
BuzzMachine ... by Jeff Jarvis
The messages are, to my ear, less shrill in citizens' media than in major media, which tries to portray us as a nation at war, red-against-blue, while online, I see people talking to people, still quite opinionated but more open to conversation. I believe that broad social agreements will be easier to reach as the conversation grows wider.
Mmmm, this citizen's kool-aid is delicious. Read your comments section lately? I thought not.